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Is Your Credit Union Preparing for Coronavirus?

You can’t escape the headlines. COVID-19, also referred to as Novel Coronavirus, is fast becoming a great concern to all industries. Recently, U.S. officials declared the coronavirus outbreak a public health emergency

Hand wearing a cleaning glove wiping a door handle

All frequently touched surfaces, such as door handles, should be regularly cleaned with traditional cleansers.

Although disaster preparedness plans may already be in place, the CDC has recommended that organizations create specific plans to help prevent workplace exposures to acute respiratory illnesses, including COVID-19, in non-healthcare settings:

Encourage sick employees to stay home. To limit exposure for employees and members, it is important that your credit union encourage anyone with acute respiratory illness to stay home until they are free of a fever (100.4° F) for 24 hours.

  • The CDC also recommends that employers not require a healthcare provider’s note for employees presenting symptoms of acute respiratory illness to limit unnecessary exposure to the general public.
  • Separate employees who present signs of acute respiratory illness, and/or send the employee home immediately.

Be flexible with employees who may need to work from home to care for sick relatives. Now is the time to review your flexible work policies. Is your staff able to work remotely? Could your credit union maintain normal hours with a skeleton staff? Before COVID-19 arrives in your community, it is important to work through worst-case scenarios.

Emphasizing respiratory etiquette and hand hygiene by all employees. 

  • Place posters advocating good hygiene at entrances and other high-traffic areas.
  • Provide soap and water and alcohol-based hand rubs in the workplace.
  • Provide tissues and no-touch receptacles for them throughout your organization.

Perform routine cleaning.

  • At this time, the CDC recommends that normal cleaning routines be upheld. Ensure that all frequently touched surfaces (door handles, phones, counters) are regularly cleaned with traditional cleansers.
  • Provide disinfectant wipes for employees to use.

At the core of the I-Care employee benefits program is a focus on individual employee wellness. I-Care starts with a holistic approach to coaching, monitoring, and encouraging credit union employees to take care of themselves. Healthier employees lead to lower claims and better cost control for health insurance. To learn more about I-Care and employee wellness best practices, please call us at (414) 433-0174.


  1. Centers for Disease Control and Prevention. (2020). Interim Guidance for Businesses and Employers. Retrieved from https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fspecific-groups%2Fguidance-business-response.html